When will my order ship?

    1. Shipping is free for all orders.
    2. Handling time: 1-3 business days.
    3. Delivery time: 4-6 business days.

How can I change or cancel my order?

  • You can change or cancel your order within 24 hours. Just email us with “CHANGE MY ORDER” or “CANCEL MY ORDER” in the subject line, and include your full name and order number.

Who do I contact for press inquiries?

    • For press questions, email support@davenza.store, and we’ll direct it to the right person.

What shipping carriers do you use?

    • We ship USA orders using DHL EXPRESS, USPS, and UPS.

Are there any fees for USA orders?

    • No extra fees!

What payment methods do you accept?

    • We accept all major credit cards, PayPal, American Express, Apple Pay, Diners Club, Discover, JCB, Mastercard, and Visa.

Can I get a refund?

    • Yes, you can return the product for a refund if you’re not happy with it.