How many days for return?

30-Day Return Policy

Is there any restocking fee?

The customer will not be charged for the restocking fee.

Return Address is Brand Specific (See Product Page Or Contact Us)

Thank you for choosing to shop with Davenza.shop! We hope you enjoy our products as much as we do. If you’re not completely satisfied with your purchase, we offer a hassle-free 30-day return period. Please keep in mind that items on clearance, final sale, or marked as last-chance are not eligible for returns. Below, you’ll find a detailed overview of our return and refund policy, including all the terms and conditions.

Please note: Please keep the original packaging until you’re sure you’re satisfied with the item. Returns will only be accepted if the item is returned in its original packaging.

Customized Parcels: Please note that customized products, specifically manufactured for you, cannot be returned or exchanged.

Eliminate

Customers can apply for a full refund after placing the order and before delivery.

Return

If you would like to initiate a return, please send an email to support@davenza.shop

to begin the return process. Please provide proof of purchase.

You can return goods under the following conditions:

  • This item must be returned within 30 days of purchase.
  • Currently, returns are only available for orders in USA.
  • Product must be returned with all original packaging.

Davenza.shop reserves the right to refuse returns if a product does not meet our return policy standards.

Important note: Customers will not be charged a restocking fee for their first return. However, if a second return is requested for the same order, a restocking fee will apply.

Once your return is approved, we will provide you with a return shipping label and detailed instructions on how to package and send your item back to us. It’s important to follow these instructions carefully to ensure a smooth return process. Please keep in mind that items returned without prior authorization will not be accepted. To avoid any issues, make sure to get approval before sending anything back.

lost or damaged

If your package is unfortunately lost or damaged, please contact us immediately at support@davenza.shop. We will find the best solution for you.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Step-by-step instructions for obtaining a refund:

Please contact us by email at support@davenza.shop and include:

  1. Your order number.
  2. The reasons why you are requesting a refund.
  3. If there is damage, please attach clear photos.

Once we receive your returned item, we will notify you via email, and we will issue a refund to the original payment method used for the purchase. Please note that your refund may take up to 10 business days to be processed and reflected in your account, depending on your payment method and bank.

Please remember that it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed and you haven’t received your refund yet, please double-check your bank account and contact the payment company and bank used for the purchase in the first place. If you still haven’t received your refund, please contact us at support@davenza.shop.

If you have any further questions, please contact us at:

Trade Name: Davenza LLC

Phone: +1 (731) 213-3526

Email: support@davenza.shop

Address: Nawaz Sharif Town, Sadiqabad 64350, Punjab, Pakistan

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)